Is this a marketing agency?

No. We don't run ads or buy leads. We work the inquiries and past clients you already have.

Will my clients know it's automated?

Messages come from your business, in your voice, using templates you approved. If someone asks whether they're talking with an assistant, we tell them yes.

What if someone asks a medical question?

It goes to your team right away. The system only answers from an approved list of general questions like hours, location, and how to book. It doesn't give medical advice, quote unapproved prices, or discuss treatment details.

Which booking software do you work with?

We start with Boulevard, Vagaro, and Mindbody. If you use something else, ask. We can often work from regular exports at first.

Do I have to give you access to patient records?

For the free Snapshot, no. It's five quick questions with ballpark numbers. We never ask for patient data in the Snapshot, and before we handle any patient information we put the right HIPAA agreements in place. After that, we only use what we need to schedule and send messages.

What about texting laws?

We only text people with documented consent, honor STOP immediately, respect quiet hours, and register your texting line before sending. We'll walk you through our consent rules at onboarding.

What do you need from me?

About an hour at setup to approve messages and offers, and quick approvals when you want to change an offer. After that, you mostly read the weekly summary.

Can I offer discounts?

Yes, within limits you set. Anything above your limit waits for your approval.

What happens after the 3-month minimum?

It's month to month. You can cancel with 30 days' notice.

How is "booked appointment" counted for the guarantee?

We define it together in writing before launch. That way we both read the report the same way.

Attention med spa owners

Automatically bring back your med spa clients and leads who stopped booking.

Comeback Desk replies to every new inquiry within minutes and follows up until they book or say no. It also invites lapsed Botox, filler, and facial clients back through the booking software you already use, and you approve every message.

5 quick questions
No patient data
Instant results

The problem

Sound familiar?

A filler consult asked about price, then never booked.
Botox clients due at 3 months never came back.
Someone messaged at 9 PM and got a reply the next day.
Paid ad leads go cold before anyone calls them.
No-shows never get a follow-up text.
Your front desk is too busy to chase every lead.

You got into this work to help people look and feel their best, not to chase texts all day.

We run on Boulevard, Vagaro, and Mindbody. We only text people who gave consent, honor STOP, keep quiet hours, and send sensitive questions to a person.

The plan

Here's how it works

01
Take the free Snapshot
5 short questions, no patient data, and you see your results instantly.
02
Approve your messages
We set it up on your booking software, you approve every message before it goes out.
03
Let it follow up for you
New inquiries get a reply within minutes, past clients get invited back.

What happens if nothing changes

Every day without follow-up, people who already wanted your services book somewhere else, and happy clients drift away because no one asked them back.

What life looks like with Comeback Desk

Every inquiry gets a fast, friendly reply, past clients get a reason to return, and your front desk stays focused on the people in the room.

Built to stay compliant

We treat compliance as part of the product, not an afterthought.

Consent only.
We only text people who opted in. Opt-outs are honored immediately and permanently.
Quiet hours.
No messages outside set daytime hours in the client's local time.
Registered sending.
Your texting line is registered (10DLC) under your business before anything is sent.
No treatment details in messages.
Ever.
Privacy agreements.
Before we handle any patient information, we put the right HIPAA agreements in place.
Honest identity.
Every message is from your business by name. If someone asks whether they're talking to an assistant, the answer is yes.

Every message goes through a compliance check before it sends. Anything that fails is held for review.

The offer

Simple pricing. No surprises.

Setup

$1,500one time

Booking software, form, and inbox connection
List cleanup and consent check
Message playbooks written in your voice, approved by you
Texting registration (10DLC) and email sending setup

Monthly

$1,250/month, 3-month minimum

Unlimited follow-up on new leads, consults, and open quotes
Monthly reactivation campaigns to lapsed clients
Booking, confirmations, and reschedules
Weekly summary and monthly results report
Human review of flagged conversations and weekly spot checks

Founding clients: Our first 10 clients lock in this pricing in exchange for a case study and introductions to other owners if they're happy with the results.

The guarantee

If we don't book the appointments, you don't pay for month 3.

At onboarding, we look at your list and agree in writing on a number of booked appointments for the first 60 days, along with exactly what counts as a booked appointment. If we fall short, month 3 is free. The target is set from your data, so it's one we both believe is realistic.

FAQ

Questions owners ask.

Is this a marketing agency?: No. We don't run ads or buy leads. We work the inquiries and past clients you already have.
Will my clients know it's automated?: Messages come from your business, in your voice, using templates you approved. If someone asks whether they're talking with an assistant, we tell them yes.
What if someone asks a medical question?: It goes to your team right away. The system only answers from an approved list of general questions like hours, location, and how to book. It doesn't give medical advice, quote unapproved prices, or discuss treatment details.
Which booking software do you work with?: We start with Boulevard, Vagaro, and Mindbody. If you use something else, ask. We can often work from regular exports at first.
Do I have to give you access to patient records?: For the free Snapshot, no. It's five quick questions with ballpark numbers. We never ask for patient data in the Snapshot, and before we handle any patient information we put the right HIPAA agreements in place. After that, we only use what we need to schedule and send messages.
What about texting laws?: We only text people with documented consent, honor STOP immediately, respect quiet hours, and register your texting line before sending. We'll walk you through our consent rules at onboarding.
What do you need from me?: About an hour at setup to approve messages and offers, and quick approvals when you want to change an offer. After that, you mostly read the weekly summary.
Can I offer discounts?: Yes, within limits you set. Anything above your limit waits for your approval.
What happens after the 3-month minimum?: It's month to month. You can cancel with 30 days' notice.
How is "booked appointment" counted for the guarantee?: We define it together in writing before launch. That way we both read the report the same way.

See what's sitting in your client list.

Answer 5 quick questions about your spa, with ballpark numbers and no patient data. You'll see right away how many past clients and leads you could win back, clearly marked as an estimate. Free, and with no obligation.

5 quick questions
No patient data
Instant results

Automatically bring back your med spa clients and leads who stopped booking.

Sound familiar?

Here's how it works

Take the free Snapshot

Approve your messages

Let it follow up for you

We treat compliance as part of the product, not an afterthought.

Simple pricing. No surprises.

If we don't book the appointments, you don't pay for month 3.

Questions owners ask.

Plain-language follow-up ideas for med spa owners.

See what's sitting in your client list.